The front desk staff were incredibly welcoming, especially the kind lady at check-in who has made each visit delightful. The location is ideal for shopping enthusiasts, being just a short walk from Sawgrass Mills. However, the room itself felt quite basic and the overall vibe was just okay, lacking a bit of the charm expected at a well-rated hotel.

A delightful surprise at check-in

From the warm cookies handed at check-in to the cheerful staff, our family felt instantly welcomed. Leaving with sweet memories and smiles made it worthwhile!

We faced delays in getting fresh towels, which interrupted our afternoon plans. A little more attention to timely service would make a big difference.

Request for gluten-free breakfast options in advance for a more enjoyable dining experience.

I had a fantastic time during my stay. the wings at the on-site restaurant were crispy perfection, and the cookies at check-in were a delightful surprise that kept me coming back for more!

The location was perfect for hitting the nearby outlet mall, just a short walk away. I appreciated the cleanliness of the room and the comfortable bed. However, I faced a bit of trouble with the low toilet height, which was quite challenging due to my disability. I also found it frustrating that breakfast wasn't included in the room rate, as I would have expected more for the price.

Comfortable room, but I experienced issues with the noisy hallway.

This hotel suits me perfectly with great amenities like free Wi-Fi, a fitness center, and a heated swimming pool. The staff once helped me with the best local taxi tip, which I still remember. I highly recommend it!

Location excellent, right by the mall. Warm cookies at check-in are a nice touch. Had an issue with housekeeping not cleaning until late. Loved the proximity to live sports events.

I enjoyed my stay at this hotel, especially the friendly staff who really went out of their way to help. The room was spacious and clean, perfect for a comfortable stay. However, the shuttle service had limited availability during my time there, which was a bit disappointing.

great access to shopping and nearby parks for city strolls

During my stay, I loved that I could easily walk to Sawgrass Outlet Mall just over a kilometer away, and I appreciated the proximity to beautiful Markham Park, perfect for a leisurely stroll in nature. while the staff was friendly and the rooms spacious, I did notice that the door to my room occasionally got stuck and made entry a bit tricky.

During my stay at Doubletree By Hilton Sunrise, Sawgrass Mills, I was impressed by the warm and inviting atmosphere. The hotel was beautifully decorated with comfortable seating areas, making it easy for seniors like me to relax and socialize.

More gluten-free dining options would be helpful.

The best part was the super convenient location near the Sawgrass Mills—perfect for shopping! The room was clean but the AC could've worked better. Overall, a solid stay. 😊

Y'all, the hot dogs at Nathan's Famous are a must-try—pure bliss! And the check-in was a breeze, like a well-oiled machine. Snacks aplenty when hunger hits.

Had a bit of a hassle with my AC—smelled funny and wasn’t cooling.

good location but needs room upgrades

The proximity to shopping was a major plus during my stay. Room cleanliness and the friendly staff made my experience enjoyable.

Do recommend for a momentary visit

Comfortable room, great service, including very helpful staff and easy access to the Sawgrass Expressway, made our stay enjoyable and stress-free.

Nothings